Ford Pickup & Delivery
Schedule Pick Up and Delivery Today! Call Us: 901-582-6223
When you need service, let your dealer pick up and return your vehicle.
We’ll pick it up.
We’ll service it.
We’ll drop it off.
Ford Pickup & Delivery
It's part of You Mode.
The convenience of owning a Ford. Made just for you.
Here, Owners Mean the World
There are a lot of reasons to love being a Ford owner. Ford Pickup & Delivery* is one more. Just tell your dealer when and where you’d like to have your Ford picked up — home or work — and we’ll come get it, service it at the dealership and return it to you.
* Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.
Scheduling Service is This Easy
Find a participating dealer to schedule service or you can even schedule right in the FordPass App.b
b FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply
Ford Pickup & Delivery is Complimentary
The next time you need service, your Ford dealer will make the round trip for you. No need to drive to or from the dealer for service.a
a Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.No Matter What Mode You're In, We've Got You.
Check out other You Mode benefits like Ford Mobile Service and
Ford BlueCruisec Hands-Free Highway Driving.
Frequently Asked Questions
How long will service take?
Every service is different. You’ll discuss timing when you book your appointment.
How will I receive updates about my vehicle service?
Your dealership will contact you however you like: phone, text or email.
Will my vehicle only get service at the dealership I choose?
Yes.
Is the Ford Pickup & Delivery program available for all repairs?
All warranty and customer-pay repairs are eligible, as long as your vehicle is driveable and not part of a roadside collision.
How do I know which maintenance services I need
Please refer to your Owner’s Manual, check the service tab in your FordPass® App or log in with your vehicle details to find your maintenance schedule here.
Are there any distance restrictions for Ford Pickup & Delivery?
Distance restrictions may apply. Contact your preferred dealer to confirm.
How much does Ford Pickup & Delivery cost?
Ford Pickup & Delivery is complimentary*. When you need service, your Ford dealer will pick up and return your vehicle.
* Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.
Am I eligible for Ford Pickup & Delivery Service?
Yes! You don't have to be a Ford pass member to take advantage of pick-up and delivery.
Can Ford Pickup & Delivery be used with Roadside Assistance?
Not at this time.
Will I get a loaner vehicle?
Loaner vehicles are at the discretion of the dealership, so please confirm when you schedule your service. Alternative options may be offered as well.
How do I resolve billing issues?
All billing and payment questions should be directed to your Ford Dealer.
How do I make changes or cancel my Ford Pickup & Delivery time?
Contact the dealership performing the service directly.
Can I change my Ford Pickup & Delivery location?
Contact the dealership performing the service directly.
Who can I talk to if I have any issues with my Ford Pickup
& Delivery service?
Contact the dealership performing the service directly.
